Testimonials

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Terry is great with his job. He's helped us out in alot of situations from cleaning our filters to cleaning our whole system.We would use him in all our A/c and heating needs.

Tammy Thomas

Fast response, Great Service and affordable pricing! Excellent AC company! Will use for all our future AC needs!

Cynthia Webster

Lewisville, TX

These guys are awesome! Terry kept me informed and took great care servicing our AC system! Will use again!

Daniel Davidson

We are always provided with excellent and friendly service. Very knowledgeable and reliable.

Kathy Becker-Isaacks

Carrollton, Texas

What great service! Called at 10:30 am today and Terry was at my house by 11:30am and had us fixed up right away. Fair pricing and great service! We Will use this company again.

Angela Sawyer

Google Review

Finally, real service in real time. Professional, honest and knowledgeable .

Mickey Tehan

Google Review

Honest, trustworthy, hardworking, and super helpful! You can always count on Terry to do his best work! Highly recommend them for any of your air troubles!

Jenea Bowen

Google Review

Dependable, honest, knowledgeable, trustworthy, and lifesavers. My ac went out on me and I called Reel-Air kind of late and figured I'd have to deal with it for the night. Called Terry to try to set up something as soon as possible. Terry heard my newborn cry and told me he couldn't leave me like that so he came right over to take care of us. Thank you so much Terry, we really appreciated it

Tony Vejar

Google Review

Excellent and friendly service! Terry's company and crew are very knowledgeable, reliable and honest. Reel-Air AC & Heating is the only company we will be using for now on.

Kathy Isaacks

Google Review

I highly recommend Reel-Air Ac!! He was right on time & easy to get ahold of. Thanks for fixing me up :)

Andrea Towns

Google Review

Very punctual, courteous, & hard working. Went straight to the problem I was having. Instead of attempting to gouge me, he actually diagnosed it was a smaller problem than I initially expected. Saved me some money that i desperately needed. Extremely highly recommended!!!

Michael Mckee

Google Review

Very knowledgeable!!! Highly recommend!!

Toni Moya

Dallas, TX

Professional, on time , very knowledgeable works clean and cleans up after themselves very well . Fast to respond to you and does fantastic work. Very happy with the new AC and also very happy that the price Terry told me I'd pay was the price I pay no hidden charges . Very honest guy! Will without a doubt be using him again!

Brandon Plotner

Lewisville, TX

Laura R

21:14 25 Jul 19

Terry put freon in m AC for FREE to get the house cooled while we waited on a new unit, no sales pitch, no muss, no fuss. His wife handled the books with ease and grace. Easy going and honest. Don't do business anywhere else!

Jennifer N

19:06 21 Jun 19

I had a 20 year old air conditioner, and I was having major problems with it. Like once, I had a flood. I called my home warranty company, and they sent out some guys who said I had a bunch of major problems that they didn't fix and the warranty didn't cover. Told me to call someone else. I called Terry at the suggestion of my dad, and he came out and told me none of that stuff the firstcompany said was right, and he literally fixed the whole unit by propping the pan up with a stick. He was so honest and didn't try to scam me or make me buy expensive parts I didn't need. I thought--this is the guy I want taking care of my unit for life. A few months later, the unit stopped cooling altogether. He came out and immediately knew the problem was a busted motor on the fan in the outdoor condenser unit. He put a rescue fan on it until a new part could be ordered and installed. He never pushed me to buy a new unit, but when I asked him if I should, he didn't say yes or no--he just laid out the numbers and the facts for me so I could make my own decision. It didn't make financial sense to me to throw hundreds of dollars at parts on a 20 year old unit, so I asked for pricing for a new unit. He blew me away with what he quoted me--it was MUCH less than I was expecting. I asked him to install it and he did--and now I have a brand new unit that actually cools the upstairs of my house and not just the downstairs (like the old unit did.)I couldn't be more thrilled! If you want honest, affordable work, then call Terry Reel at Reel Air. They are by far the best home contractor I have worked with, EVER.

luis brum

01:51 27 Mar 19

Terry with REEL-AIR is the REAL deal. You wont get a more honest AC company to come out and work on your air conditioner for you! I had a different company come out on a Friday and do a spring tune up on my unit which was a great mistake! On top of them not really doing any major checks or tune up on my system, they sent me an estimate for $371 dollars to change a capacitor on my blower. Terry with REEL-AIR came out the next Monday, not only did he actually do a real tune up, he changed the same capacitor for $30 dollars.

Shawn Glenn

18:30 03 Feb 19

Reel Air is very customer service oriented! We called for our business and Terry was out later that day. He was very informative with our issues and was able to fix them quickly. Thank you Terry!

18:08 30 Jun 18

01:43 26 Jun 18

tony vejar

16:57 24 Jun 18

04:04 24 Jun 18

Excellent and friendly service! Terry's comapany and crew are very knowledgeable, reliable and honest. Reel-Air AC & Heating is the only company we will be using for now on.

03:26 24 Jun 18

John Hernandez

03:13 24 Jun 18

When everyone else was trying to scam me and shoot me super high prices terry gave me a awesome price and great customer service! I would definitely recommend to whoever is in need. They were also super clean and respectful towards my family.

Testimonials

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